About Paradigm Reinstatements

Restoring Sense in the Building Reinstatement Marketplace

Paradigm Reinstatements was founded on the basic principles of trust.

In this specialist sector, trust is paramount for a successful outcome. Trust between the property owners, insurance companies and Paradigm Reinstatements is held intact throughout the process by our dedicated and experienced team.

Our company was formed by David Hunt, a former police officer and Colin Macdonald, a former insurance loss adjuster. Deriving our name from the phrase: Paradigm Shift, both David and Colin recognised the need for a fundamental change within the industry, creating a new standard based on trust and expert knowledge of the building reinstatement sector.

Previously, there was very little genuine trust between insurance companies, building firms and property owners. Insurance loss adjusters are wary of building firms overestimating a repair. Property owners are worried that their property will not be reinstated back to a perfect condition and building firms often lack the expert knowledge and specialist skills needed to deal with flood or fire damaged buildings.

We set ourselves apart with a solid foundation of this knowledge, expertise, and trust.

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David Hunt

Co-owner/Director

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Colin Macdonald

Co-owner/Director

What We Do

Paradigm manage your reinstatement from start to finish, with commitment and focus until the problem is identified and fixed.

We only use qualified and experienced tradespeople who reflect our company ethos. We invest in state-of-the-art technology such as infrared and borescope cameras, tracer gas, gravimetric testing and deploy reliable equipment to ensure accuracy and high standards are consistently upheld in our work.

Our highly trained technicians fully understand the equipment, the readings the equipment gives. They have extensive knowledge of moisture damage in buildings and the effect this has on different building materials. Our expertise will give you peace of mind each step of the way.

What We Don’t Do

  • Carry out unnecessary strip outs or recommend expensive remedial solutions where a simpler and equally effective solution is available.

  • We don’t give up on any insurance claim. We see it through to conclusion for the property owner.

  • We don’t stop communicating with our clients and ensure that all parties are on the same page throughout the project - from start to finish

 

Our Goals

We have set up this company with a simple ethos:

  • Reduce Insurance Indemnity Spend.

  • Reduce Loss Leakage through expert surveying and estimating.

  • Apply common sense and technology to make sensible decisions leading to best option recommendations.

Poor information, poor communication, and dubious conflicts of interest in the building reinstatement trade can results in massively increased unnecessary spend by insurers, complaints and distress. Our aim is to make the process as streamlined and cost effective as possible.

 Examples of Our Work

Over recent years, there have been numerous examples where Paradigm’s expert consultative approach has resulted in tens of thousands of pounds worth of savings. Only by expertly testing and evaluating a flood or fire damaged property, are you able to accurately estimate the optimum repair costs.

One notable example was in a modern Glasgow tower block, where our knowledge and understanding of moisture damage and building materials saved the insurance company over £100,000 in costs. A simple escape of water from eight floors up, had caused water damage to the properties below. The appointed contractor had estimated for major strip outs, effectively turning these properties into a massive construction site. We applied our expert knowledge and reduced the recommended reinstatement spend to less than £25,000. By carrying out a fully comprehensive moisture survey with specialist gravimetric testing equipment, we concluded that a concrete structure of this size was able to withstand and absorb hundreds of gallons of water and not cause hidden structural problems in the future.