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Flooding in Ballater

Client / Main Contractor: Towergate

Building: Cottage Residence

Type: Water Damage

Value: N/A

Date: 01/06/2016

On the 30th December 2015, the small Deeside village of Ballater was overwhelmed by powerful flood waters off the River Dee. This caused immense damage to over 300 properties in the village. Paradigm Reinstatements were called upon to respond along with numerous other contractors across Scotland. Of the many properties Paradigm worked upon one was an idyllic detached cottage in Albert Road near the golf club.

Lounge detail, before and after.

Lounge detail, before and after.

The entire ground floor level of this property was under 1 metre of water resulting in enormous damage and disruption to the family. Paradigm was able to immediately install an advanced heated drying system which was able to dry out the property without any strip out of T&G floorboards or plaster. The property was dried out within 10 days which is remarkable given the outside temperatures were well below zero and the properties heating system wasn’t working.

The subsequent repairs were very successful resulting in the property being fully dried out, repaired and habitable within 6 months, whilst many neighbouring properties were still waiting on strip outs proceeding

The prompt response and installation of an advanced heated drying systems was able to save hugely on overall reinstatements costs and more importantly got the family back in their home in a very reasonable time frame.

Customer Feedback

"Dear David, I wanted to say thank you for the work your company carried out on my house after the flooding in Dec 2015. Everything you said you would do was done and it was done when you said it would be. Please extend our thanks to all your team, the lads who worked on my house were wonderful, not one of them let you down. Scottie, Nick 1 & Nick 2, Willie and Jamie were always polite and worked hard to get me home with as little stress as possible. I have told the whole village how lucky I was to have had your company. With my grateful thanks, Alison Whyte."

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